Thank you for choosing West Denver Detailing! Before booking an appointment or using our services, please carefully read and understand the following Terms of Service and Conditions. These terms govern the relationship between you and West Denver Detailing.
- Service Scope: Our mobile detailing services include exterior cleaning and washing, waxing, interior cleaning, vacuuming, and other related detailing services. We aim to provide high-quality services to meet your vehicle maintenance needs.
- Appointments: To schedule an appointment, you can contact us through phone, email, or our website's booking system. We will endeavor to accommodate your preferred date and time, subject to availability.
- Pricing and Payment: Service prices will be provided upon inquiry or booking. Payment is due on the day of the appointment after the job has been completed. We accept cash, credit cards, Zelle, Cash App, or Venmo. Please know that some 3rd party payment methods may have a transaction fee that will need to be covered by the customers payment. A deposit or upfront payment may be required for certain services or large-scale detailing projects.
- Cancellation and Rescheduling: If you need to cancel or reschedule an appointment, please notify us at least 24 hours in advance. Failure to provide adequate notice may result in a cancellation fee.
- Access to Vehicle: Ensure our team can easily access your vehicle at the scheduled time and location. If your vehicle is parked in a restricted area, you are responsible for obtaining any necessary permits or permissions.
- Vehicle Condition: Please inform us of any pre-existing damage, defects, or sensitive areas on your vehicle that may impact the detailing process. We are not liable for any damage or issues not disclosed before the service.
- Completion Time: The duration of the detailing service may vary depending on the size and condition of your vehicle. We will provide you with an estimated completion time, but delays may occur due to unforeseen circumstances.
- Satisfaction Guarantee: We strive to deliver exceptional service. If you are not satisfied with any aspect of our work, please let us know, and we will do our best to address your concerns.
- Environmental Responsibility: We use eco-friendly and water-conscious detailing products whenever possible. By using our services, you support our commitment to the environment.
- Personal Belongings: Please remove all valuable items and personal belongings from your vehicle before the service. We are not responsible for any lost or damaged items left inside the vehicle during the detailing process.
- Changes to Terms of Service: We reserve the right to modify or update these Terms of Service and Conditions at any time. Any changes will be effective immediately upon posting on our website.
By booking an appointment or using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service and Conditions. If you have any questions or concerns, please do not hesitate to contact us. Thank you for choosing West Denver Detailing!